I joined The Royal Bank of Scotland in September 2000 as a Customer Service advisor quickly moved to a Loan Advisor within six months and then to a Mortgage Advisor in February 2001.
I became the highest revenue providing Mortgage Advisor throughout the RBS group for the year of 2001 but also providing more new sales than anyone before. I won several awards through that year and was then promoted to a premium financial advisor.
I left RBS in 2003 to join an IT reseller CBIT based near Milton Keynes. Since running that business, I have grown the revenue five times the size by acquiring and maintaining new business accounts while also managing sales and support staff.
I have nineteen years IT industry experience working with vendors, distributors and customers and I have been involved with all areas of running the business from sales and marketing to operations and finance. I believe a major factor in achieving success is delivering world class customer service and is proven by the long term relationships I have built with my clients